Nature’s Essence Shipping Policy
Orders placed by 12:00 am PST are generally processed and shipped out on the same day (Monday - Friday). Orders placed after 12:00 am PST are generally processed and shipped out by the next business day. Shipping times are made available during the checkout process.
We send all orders within North America via Canada Post. For orders within Canada you can select Regular Parcel, Xpresspost, or Priority service. Orders to the United States are shipped by Canada Post Expedited Parcel USA or Xpresspost USA. .
International shipments (excluding China) can be sent via Xpresspost International or private courier. Orders shipped to China are sent using our private courier. All shipping options include a tracking number.
Please note: Shipping charges can vary due to variations in weight calculation and fuel surcharge. All orders over $70 within Canada are shipped free of charge.
All US and International sales are final.
During the holiday season, please allow for additional time to ship.
Nature’s Essence Returns Policy
We guarantee you will be satisfied with all the natural health products we sell at Nature’s Essence. That is why we offer No-Hassle Returns!
If you have any problem with your order, for any reason, simply return the item(s) within 15 days of receiving your package and you will be issued a full refund. We promise, no worries, no hassle on returns to ensure 100% customer satisfaction.
If your return is the result of our error, the cost of the return shipping is free. If your return is not the result of our error, the shipping costs associated with your return will be deducted from the amount of the refund. Once your return has been received, we will issue the refund within 15 days.
Please note: All US and International Sales are Final.
If you have any other questions or concerns, feel free to contact us .