Our Loyalty Program

Earn Points

  • For every $1 you spend, you can accumulate 1 member point (calculated in Canadian dollars, converted based on market exchange rates).

  • Every 100 points can be redeemed for $1 in Canadian dollars.

  • Points have no expiration date.

  • Points from physical stores and the website can be combined for accumulation and usage.


Member Benefits

Accumulated points can help you upgrade your membership level and enjoy more benefits! Link your in-store and online accounts to accumulate points and enjoy additional discounts.

  • Regular Member
    · Eligibility: Having an in-store or online account.
    · Exclusive Benefits: Accumulate points with every purchase.

  • VIP Member
    · Eligibility: Accumulate 3000 points.
    · Exclusive Benefits: Accumulate points with every purchase, and enjoy an extra 5% discount on Grand Health or Living Alchemy products.

  • Super VIP Member
    · Eligibility: Accumulate 5000 points.
    · Exclusive Benefits: Accumulate points with every purchase, and enjoy an extra 10% discount on Grand Health or Living Alchemy products.


Maintain Membership Status

To maintain your VIP or Super VIP status, make sure to make a purchase (online or in-store) at least once per year. If there's no purchase activity for over 12 months, your account status will be adjusted based on your current point balance.

  • If your account balance falls below 3000 points, you'll still be a Regular Member.

  • If your account balance falls between 3000 and 4999 points, your VIP status will be adjusted to Regular Member.

  • If your account balance exceeds 5000 points, your Super VIP status will be adjusted to VIP status.

The change in your membership status won't cause you to lose your points. You can still use them as you please!

Redeem Points

If you're already an in-store member, please log in/create your website account and link your in-store account to view all your points anytime!

You can redeem your points in our store or online. If you prefer shopping online, you can convert your points into a Gift Card that can be used at checkout.

Earn Points

  • For every $1 you spend, you can accumulate 1 member point (calculated in Canadian dollars, converted based on market exchange rates)
  • Every 100 points can be redeemed for $1 in Canadian dollars
  • Points have no expiration date
  • Points from physical stores and the website can be combined for accumulation and usage.

Member Benefits

Accumulated points can help you upgrade your membership level and enjoy more benefits! Link your in-store and online accounts to accumulate points and enjoy additional discounts.

    Regular Member
  • Eligibility: Having an in-store or online account.
  • Exclusive Benefits: Accumulate points with every purchase.

  • VIP Member
  • Eligibility: Accumulate 3000 points.
  • Exclusive Benefits: Accumulate points with every purchase, and enjoy an extra 5% discount on Grand Healthor Living Alchemyproducts.

  • Super VIP Member
  • Eligibility: Accumulate 5000 points.
  • Exclusive Benefits: Accumulate points with every purchase, and enjoy an extra 10% discount on Grand Healthor Living Alchemyproducts.

Maintain Membership Status

To maintain your VIP or Super VIP status, make sure to make a purchase (online or in-store) at least once per year. If there's no purchase activity for over 12 months, your account status will be adjusted based on your current point balance.

  • If your account balance falls below 3000 points, you'll still be a Regular Member.
  • If your account balance falls between 3000 and 4999 points, your VIP status will be adjusted to Regular Member.
  • If your account balance exceeds 5000 points, your Super VIP status will be adjusted to VIP.

The change in your membership status won't cause you to lose your points. You can still use them as you please!

*If you're already an in-store member, please log in/create your website account and link your in-store account to view all your points anytime!

Redeem Points

If you're already an in-store member, please log in/create your website account and link your in-store account to view all your points anytime!

You can redeem your points in our store or online. If you prefer shopping online, you can convert your points into a Gift Card that can be used at checkout.

*Nature's Essence reserves the right to alter, modify, or terminate the program and/or its terms without prior notice to you. Nature's Essence holds the right to make the final decision regarding the program. Any changes or necessary measures for the program, as announced by Nature's Essence and posted on the website, shall take precedence.